Privacy Policy
Last updated: June 2025
Kaumudi ("we", "our", or "us") is committed to protecting your privacy. This policy explains what information we collect when you visit kaumudi.com, how we use it, and your rights regarding your data.
1. Information We Collect
When you use Kaumudi, we may collect the following: Personal Information: • Name, email address, phone number (when you register or checkout) • Delivery address (when you place an order) • Payment details (processed securely via Razorpay — we never store card numbers) Usage Information: • Browser type, IP address, pages visited, time spent (via standard web analytics) • Device type and operating system
2. How We Use Your Information
We use your information to: • Process and deliver your orders • Send order confirmations and shipping updates via email • Respond to your queries and support requests • Improve our website and customer experience • Send promotional emails (only with your consent — you can unsubscribe anytime) • Comply with legal and tax obligations
3. Payment Security
All payments on Kaumudi are processed by Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit/debit card numbers or CVV on our servers. Your payment data is encrypted and handled entirely by Razorpay.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share limited information with: • Courier partners (name, phone, address) to fulfill delivery • Razorpay for payment processing • Email service providers for transactional emails • Government or legal authorities if required by law
5. Cookies
We use essential cookies to maintain your session (cart, login state) and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work correctly.
6. Data Retention
We retain your account information as long as your account is active. Order records are kept for 7 years for accounting and legal compliance. You may request deletion of your account by contacting us.
7. Your Rights
You have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your account and data • Opt out of marketing emails at any time • Withdraw consent for data processing To exercise any of these rights, email us at g91652251@gmail.com.
8. Children's Privacy
Kaumudi is not intended for users under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Continued use of our site after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related queries, contact us at g91652251@gmail.com
Kaumudi Sarees, Ring Road, Surat, Gujarat – 395002